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 Below you will find what some of our customers say about our dealership.
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"My experience at The Harley Davidson Shop was the absolute best it could possibly be. I limped my bike into Big Spring and the entire staff bent over backwards to help. From Bill the service manager and Cathy taking time to fit me into the schedule, Adam the service technician jumping right in and doing everthing he could to get me back on the road, to Marijo being kind enough to allow me to continue my trip to Ruidoso on a loaner while the problem was diagnosed, the family atmosphere and customer focus was way above and beyond! No HD owned dealer in the DFW area (or anywhere else) would even think of providing that level of service. Thanks to Howard for his time, knowledge, and VW. I think he enjoyed a little wrench work on an Evo too!! Robert and Vickie helped me scope out the 2010s and get a real good feel for the next bike to buy with a no nonsense approach to the pricing. I'm still making up my mind but will definitely be making the trip to Big Spring when (not if) the time comes to add another HD to my family. This shop has the kind of people and spirit I used to see more of in the HD world. I never thought I'ld say this but; Thank God I broke down in Big Spring TX!! "
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By: Bill Frisco,TX
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"You guys went above and beyond the call of duty! When I broke a throttle cable in Lamesa Tx, the fire department directed me to Brett over at Automotive Specailties in Lamesa, Brett hooked me up with the west Texas infamous Bailling wire, so good it got me to your shop in Big Springs Tx, might I add, in the rain! I got to your shop in amazement to find that Brett had already called your shop and informed your service department to expect me, and that I needed a throttle cable, which was already laying on the counter, at which time a person from your service department greeted me, got my bike rolled in the shop and him and another technician teamed up and got it replaced in record time. I am a loyal customer to your shop when I am back in the San Angelo area! Your shop is run the way a Harley Store should be run. People helping people! Thank You, again for the help you gave me and the hospitality you provided while I was there! Sincerely, Glenn McCleery"
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By: Glenn Magdalena,NM
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"my overall experience was great. while having two bikes serviced they kept informed of any changes and when the bikes would be ready to pick up. i will be back."
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By: Red Big Lake,TX
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"Our CMA chapter, Concho Valley Crusaders, took a ride to Big Spring to check out the dealership and was welcomed and helped immediately. All of our questions were answered and this dealership was the most friendly and helpful that I've been in. When me and my wife upgrade to the Road King, we will be buying from this shop. "
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By: Dwayne San Angelo,TX
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"got new back tire oil change new grips great service treated like i was their only customer love this shop very old school with modern technology "
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By: paul Stanton,TX
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"In 1979 I bought a XLS Sportster from Howard & Maryjo and in 1980 a Road King completely dressed out. I am glad to see the attitude continues for over 30 years and outshines all other dealerships. All the best."
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By: Richard Muscat, Sultanate of Oman,XX
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"Just bought my 3rd Harley from this dealership a 2009 Ultra. This make one bike per generation of this family. 1st was my 1967 FLH from the Cecil the orginal owner, than my daughters 1988 883 Hugger from Howard his son in law and daughter, now the 09 from Robert his grandson. 21 years between bikes, but family and service is still the small town friendly people that they have always been. "
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By: Roger El Paso,TX
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"Just purchased my 2009 Ultra Classic from the Harley Davidson Shop. The price I paid was less that any dealer in Dallas offered me; including my airline ticket and the items I asked them to add to the bike. They even entertained my riding buddies who beat me to the shop so they could escort me back to Dallas. A great experience with an excellent dealership. They have my business from now on!"
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By: Ron Rowlett,TX
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"JUST DREAMING ABOUT OWNING A BIKE "
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By: Anonymous ALBUQUERQUE,NM
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"Hi,I was a customer and friend to Cecil Thixton from 1952 to when I sold my bike in1955. (married a local girl from Cohoma) I was stationed at Webb from 1952 to 1956 and have many fond memories of everyone connected to the shop. Cecil would always have us involved in something, Poker runs, scavenger hunts , or just going down the street for coffee. On many occasions he would invite a bunch of out to his house for coffee and fellowship.
There was several of us from the base that had harley's, I can only remember a few, Wayne Patrick ,Red Tolbert& William P.Macentire. Local riders were Moon Mullins & a young boy named Billy(can;t remember last name). I also remember a crippled guy that was a mechanic there. Is there any pictures from that time frame? Is the shop still located in the same place? This sure brings back a lot of memories."
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By: Ronald Ft. Valley,GA
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" While at Tx. State Shrine Convention in San Antonio, I was intrested in get a new bike and asked some of the other Shriners how you could get a Shriner special as I have not found any one to order me one with the Special pricing in the DFW area. They said it was easy just give, Robert Walker a call at The Harley Davidson Shop in Big Springs,
Texas. Which I did as soon as I got back home. I fact when I call Robert and I ordered over the phone, one for my self and one for a fellow brother in my Directors Unit at Moslah. Robert and his staff are great and Robert kept us informed as to the progress on the bikes, as it was to late in the year to get an 08; so the other Mark and I got some of the first 09's to be unloaded in Texas Well that was back in late October and since we have riden over 1500 miles on Shrine Fat Boys.
The dealership and its staff are great people and believe me "Stright-Up and good to thir word". The other Mark has already made it back for his 1st/ service and I was unable to go along that week end and had my service done some where else here in Fort Worth which was an all together different experence.
My point is when you Finely make the big decession to ride the Best why not deal and buy from the BEST and OLDEST Harley dDealership in Texas. I know Robert and his staff will treat you the same as the other Mark and I, regardless of wheather or not you are a Shriner too.
Thanks, Mark Western Sr.
PS: Planning on make the trip to Big Springs again when it warms-up a little."
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By: Mark W Burleson,TX
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"This is the first Harley dealership that I ve been to that the staff acted like they cared if I were in there shop or not. They were curtious and willing to answer questions about my bike. Great Place "
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By: Anonymous ,XX
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"We were four bikes on the way to Ruidoso, NM from San Antonio, Texas who broke down outside of Sonora, Texas when one rider had flats on both tires.
We called Big Spring HD (150 miles away) and Robert and his wife came and got us, trailered the bike back to Big Spring and changed out both tires and tubes late that night getting the rider ready to pull out first thing the next morning.
Big Spring HD is the oldest HD dealership in Texas and is 3rd generation owned. They are a small shop with great service and prices. I dont have any interest in the business but wanted to tell everyone to please stop by if you are ever passing thru Big Spring, Texas.
They went the extra mile for us and if you check other posting you will see similar results.
Thanks again to Robert and his wife and all the wrenches at Big Spring HD for getting us on the road again.
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By: HL New Braunfels,TX
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"I was born and raised in Big Spring Texas, attended Schools there, left after joining the Air Force never looked back,came home only for family reunions and funerals.My parents have since passed and have no reason to return.I have patronized your business a couple of times during my visits home since I now ride a harley. All good memories.But in the past two years, my roots have been tugging at me.My husband and I travel alot on our Harleys and all over the US.Most recently made a cross country ride to Seattle Washington via New Mexico spent five days with our son that is stationed in Navy , then across to Sturgis and back home to Arkansas. All in two weeks, 5300 miles and eighteen states later we arrived home safe.My point you might ask? Well we stopped in many Harley shops and biker hangouts,reststops etc. didnt matter, all i had to say was i was from Big Spring Texas and someone had heard of your shop.All great stories and comments of what your staff has done for them and how friendly and the history of the dealership. I was so shocked that so many people knew of the town that i was born and raised in and so tried to get out of my mind. I am so proud of you guys... and proud to have been raised in Big Spring Texas.Out of all of my T shirt collection, my Big spring shirt is the most worn out,that is on my list to order a new shirt and wear it proudly. I wore the old one to sturgis and it strikes up a lot of conversations. See you guys soon,planning a rode trip there soon from a native biker from afar. "
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By: alicia cabot,AR
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"Rode 1500 miles one way to buy my wife a Street Glide and get a jester shirt. Our ultra needed unexpected maintenance. All the people at this dealership went well out of their way to take care of us. These are good down home folks who made us feel like family. I can not say enough good things about the Walkers and their employees. Was it worth it? Hell yes! You can not put a price on good people!"
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By: Keith Englewood,FL
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"By far the best buying experience I've ever had. Owning a Harley is a great thing, but add to that all the great folks at The Harley Davidson Shop that helped to make it possible was the frosting on the cake. I'll definitely be back and pass it along to others that you can't go wrong by going first to The Harley Davidson Shop in Big Spring, TX. Thanks again for everything! "
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By: Richard Deming,NM
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"I called about someone wearing a happy jester t shirt from your dealership and wanted one of my own when i contacted Vickie she was very helpful and shipped the shirts ordered very quickly. thanks for the great service donnie mirth is king"
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By: DONNIE GREENVILLE,FL
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"My wife recently suprised me with a new 1200C. Your dealership went above and beyond in working with her, even delivering the bike to my office, and made it a wonderful day. Thank you"
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By: Chris Big Spring,UT
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"Cant't wait to get back down to Big Spring and visit again.
Johnny Higgins
Scimitar Shrine
Little Rock, Ar"
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By: Johnny Little Rock,AR
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"I bought my 06 XL1200 Low in August 2006. The staff at "The Harley Davidson Shop" didnt' hesitate to help me with all my questions, financing concerns and any other "off the wall" question I threw at them. They field them all with a warm smile and sometimes a chuckle. I was running late picking up my new scooter. They stayed late on a Saturday to make sure I got on the road. Since my purchase, they have been helpful, courteous and supportive as I pile up the miles. A down-home, family friendly shop which you must visit to truly experience. Keep up the great job and I look forward to many years of customer satisfaction!"
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By: KARL Big Spring,TX
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"I bought my 2003 Screamin' Eagle Deuce three years ago and I haven't kept in touch like I should have. I still consider this purchase from the HD Shop one of the best buying experiences of my life! I have recommended others to deal with the HD Shop, and everyone has been treated with respect and been given a great deal. I will definitely keep the HD Shop at the TOP of my list of great dealerships."
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By: Harry Georgetown,TX
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"I purchased my '06 FLHTCUI at the Harley Davidson Shop in Big Spring in Sep of '06. I had a great experience. Before the final purchase, we had all the parts and accessories ordered and installed. I had a great experience and will buy my next bike from them. It was one of the best experiences I have ever had."
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By: Virgil Milan,NM
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"In 2002, my wife (girlfreind at the time) and I had taken a trip. We were on our way back to Waco on my Shovelhead. My bike had started to leak oil out of the transmission. I pulled into the dealership, met the owners (which were extremely nice), and told them what my delima was. He told me that they did not carry the 80-90 wt oil that I needed. However, he actualy picked up the phone, called someone, and, had them bring me some oil to the dealership. Now I don't know about you, but, I do not feel that you could get any better service than that. During our visit, we could not have felt more at home if we were at home. These are some great people!!"
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By: Charlie Waco,TX
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"That's right I came all the way from new Mexico to buy my Harley from them. As a matter of fact four of us ordered new 06 Ultras there. It was a great experience and we all enjoyed dealing with the folks down there. You would be a fool to go any where else!!!"
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By: Keith Albuquerque,NM
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"I found The H/D Shop on a fluke surfing the net. First contact was STELLAR, communications STELLAR, doing the deal STELLAR! Didn't have to put up with any hype, flim flam or B.S. Sent two buddies there to buy their scoots, and they are happy as well. You CANNOT GO WRONG making the trek to Big Spring. Honest to the bone, Upfront and square deals cut the old fashion way.
Thanks,
A.W "
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By: A The Colony,TX
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"Don't waste your time at ANY other dealership!!!! Deal with these folks!!! This IS a "Five Star" dealership!!!!!"
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By: Steven Big Spring,TX
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"Stopped in for a visit, very friendly staff. "
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By: Cindy Pewaukee,WI
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I am looking forward to a very successful year with our HOG chapter and can't wait to meet you guys out on the open road with the wind in our hair! Ride Hard, Ride Often, Ride Safe and come join in on the Fun.
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